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Technology

Benefits of IT for Businesses

by Blake April 2, 2022
written by Blake

When considering the benefits of IT for businesses, it is important to recognize that there are many differences between these technologies. These are the kinds of applications and processes used in information processing. In business, for instance, information technology is used to communicate and store information. However, this type of technology differs from personal and entertainment technology. In business, the term IT includes all aspects of computer and telecommunications technology, including the Internet.

Information technologies have different purposes and applications. Some are used to collect, transmit, and organize information. Examples include the Dewey decimal system, a network, and a database. Other technologies use these components to do more than one task. A computer, for example, can perform all three functions. It can be used to mimic any type of information technology. The three main types of information technology are: computers, networks, and platforms.

Information is a basic concept. It can be thought of as data or message content that makes something useful. In simple terms, information is data that gives form to a thought. To understand how information technology works, consider a string tied around your finger. It symbolizes an abstract proposition. As it is interpreted by the human brain, it is information. It is a valuable asset for business. But the downside is that this type of technology is not yet as widespread as it could be.

Information technologies are everywhere and can take many forms. Personal computers, smart phones, and the Internet all have some form of computation at their core. It is human-user-interfaced, which means that it can synthesize, store, and synthesize information. Most information technology is connected to one another, requiring specialized expertise to keep it running smoothly. The computer is an example of a universal machine. It is programmed to emulate any other type of information technology.

IT services include data processing and outsourcing services, systems integration services, and software application software. In business, these technologies are indispensable to run business departments quickly and efficiently. In education, they help students improve their grades and learn new things. Some of the benefits of information technology include: (i) It allows teachers to keep up with the latest techniques and methods, and it improves the quality of their lessons. It also helps students, who are prone to dropping out of college, to learn new skills and develop their own interests.

Information technology includes services and products that support business operations. It can also be categorized into pre-mechanical, mechanical, and electronic phases. The three major categories of IT are: (1) hardware and infrastructure. This is the physical hardware, such as servers, and software used for a company. For example, hardware and infrastructure includes computer systems, laptops, and data. It is possible to divide software into these categories in terms of these types.

iii. Information. These systems support business processes. These include databases, specialized applications, and software. They enable us to set goals and track performance. The three categories of information technology are crucial for our everyday lives. If you want to stay updated on the latest trends in information technologies, keep reading. It will help you to stay informed. You’ll never be left behind with the latest technological advances in information.

iii. Computers are the foundation of information technology. Today, computers are used in businesses to keep records of transactions. They make online payments easier and more secure. In addition, computers are used to manage patient records. These systems are vital to the health of organizations, and they are essential for every business. This technology is essential for any company to stay competitive. There are many uses of information technology. And if you are an IT professional, you can use it to improve your business.

There are many other types of information technology. For example, an information technology is a computer system that stores and processes user data. This kind of service helps businesses build commerce and minimize their time to generate business. With the right type of information technology, you can easily communicate with people from all over the world. For example, your company can use your own database, so that you can manage patient records online. For a healthcare provider, it can help you contact patients and manage their records.

April 2, 2022 0 comment
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Technology

A Complete Guide To Using Giraffetools Pressure Washers In Home

by Blake February 25, 2022
written by Blake

Giraffetools pressure washers are quite safe to use for any purpose nowadays. When people are living at a place on a regular basis, it gets old and dirty. To get a healthy and hygienic environment, it is necessary to clean the place where you are living. Homes are your primary place of comfort, therefore you should be responsible for cleaning them on a regular basis. Giraffe Tool’s pressure washers come with amazing functionalities to help you clean the home effectively.

Giraffetools pressure washers are helpful in removing dirt of the most resilient nature. If you are also planning to buy a high-quality pressure washing machine, you can read this guide for amazing guidance. You can also contact us through our website to consult with our experts regarding the best giraffetools pressure washer.

Most Common Giraffetools Pressure Washer Technical Terms

Before buying any product, it is always necessary to know about its technical terms such as specifications and features. The giraffetools pressure washers also come with some technical terms that you must know. The technical terms of giraffetools pressure washer are listed as under

PSI

PSI stands for pounds per square inch. It denotes the intensity of pressure that water exerts through your giraffetools pressure washer. The higher the PSI of your giraffetools pressure washer, the higher will be the cleaning results.

GPM

GPM stands for gallons per minute. It denotes the volume of water that is dispensed by your giraffetools pressure washer per minute.

Giraffetools Pressure Washers Different Sizes

Choosing the right size for your giraffetools pressure washer matters a lot just like choosing the right quality. Based on the type of task size, there are various sizes that a giraffetools pressure washer possesses. You can select different sizes of giraffetools pressure washers for different scales of justice tasks. Some of the most common sizes of giraffetools pressure washers are listed as under :

Light-duty Giraffetools Pressure Washers

It has a pressure level of less than 2000 PSI. You can use this sized giraffetools pressure washer for small deck cleaning or small areas in your houses and outdoors.

Medium-duty Giraffetools Pressure Washers

The PSI range of a medium-duty pressure washer is 2000 to 2800 PSI. This one is ideal for cleaning your fencing, driveway, siding, and walkway.

Heavy-duty Giraffetools Pressure Washers

The PSI range for a heavy-duty Giraffetools pressure washer is 2900 to 3300 PSI. This one is ideal for heavy-duty tasks in large-sized areas.

Giraffetools Pressure Washers Different Nozzles

The nozzle of your giraffetools pressure washer determines the angle at which you target the water dispensing from your giraffetools pressure washer. Different angles of water can hit the surface differently. Just like choosing the right size, choosing the right angle and nozzle also matters for the perfect cleaning of your space.

Some of the most common nozzles with their specific angles are described as under :

Red Nozzle With Zero Degree Angle

The narrowest and the most dangerous nozzle if not used properly. You should not use this nozzle close to your targeted area otherwise it can cause damage.

Yellow Nozzle With 15 Degree Angle

This nozzle is considered an ideal nozzle for washing and cleaning concrete surfaces in your homes. You should keep in mind that this nozzle can cause damage to soft materials such as wood.

Green Nozzle With 25 Degree Angle

This size is considered the best for general cleaning and washing purposes around the house. You can also use it for siding, deck, furniture, and car washing.

White Nozzle With 40 Degree Angle

This one is known as the most user-friendly size of nozzle for your giraffetools pressure washer. It is ideal for window washing.

Black Nozzle With 65 Degree Angle

This size has a quite low pressure that can’t even remove the dirt to clean a surface.

February 25, 2022 0 comment
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CNC machining parts
Technology

Answers To Some Of The Most Common CNC Machining Faqs

by Blake January 24, 2022
written by Blake

CNC machining is a fast, reliable, and efficient manufacturing technique. It is applied in many industries, like automotive, electrical, gas and fuel, and industrial manufacturing, to name a few. The market features various types of CNC machines and cnc machining parts. They differ depending on the application. This post focuses on answering some of the most common CNC machining FAQs.  

Commonly asked questions about CNC machining/ CNC machining FAQs

While it is not a new production technique, many people still have many questions about CNC machining. Below are some of these questions and their best answers;

· What is CNC machining?

This is perhaps one of the most frequently asked questions by CNC technology newbies and professionals. The best way to define this term is by breaking down the words. CNC stands for Computer Numerical Control. CNC is a technology used to control manufacturing processes by controlling the movements of various components of manufacturing machines.

On the other hand, machining refers to a process where a material is cut to a desired and pre-determined shape and size. Therefore, CNC machining is a manufacturing process where computerized or computer-controlled machines are used to cut parts from a workpiece until a desired shape and size is met. In a nutshell, it is a subtractive manufacturing technique.

· Is there a difference between NC, CNC, and DNC?

This is also among the common CNC machining FAQs. The terms NC (Numerical Control), CNC (Computer Numerical Control), and DNC (Direct/Distributed Numerical Control) are often compared or used interchangeably. However, they are not the same. In Numerical Control machines, the programs are fed via punch cards. On the other hand, in CNC machines, the programs are fed via a computer keyboard located at the control panel. The small keyboard resembles a traditional keyboard. The third term, Distributed Numerical Control, refers to the networking of CNC machines. In other words, a DNC system features a collection of CNC machines controlled via a large mainframe computer.

· Who operated a CNC machine?

While CNC machines are usually computerized, they require a human operator to initiate the production process and monitor it. The operator is generally known as the CNC machinist. A CNC machinist takes care of all the tasks like setting up the machine, starting it, and seeing the process through.

· Why is CNC machining important?

The benefits of CNC machining are also one of the most common CNC machining FAQs. CNC machining is currently one of the most popular manufacturing techniques. This is because of its production efficiency due to the computerization of the machines. All critical operations in CNC machining are automated. This increases the production speed and quality. CNC machined parts are also known for their high quality and efficiency.

Final word

There are numerous other questions commonly asked about CNC machining. The internet is an incredible source of information. You can use it to get all the answers you need about CNC machining. However, the best place to get answers to your questions is from a professional CNC machining service provider or professional, like 3ERP. This way, you can get satisfactory and practical answers.

January 24, 2022 0 comment
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Technology

VCs and university endowments should partner to make venture more diverse

by Blake November 19, 2021
written by Blake

Matthew Mendelsohn’s accession to become Yale’s new chief investment officer marks a milestone for the rise of university endowments investing in venture capital.

Since joining the Yale Investments Office in 2007, one of Mendelsohn’s core focuses has been venture capital — an asset class that has gained traction among an increasing number of institutional investors in recent years — and Yale’s investment approach has long been a model for other endowments.

But even as endowments increasingly diversify their investments, they’re facing a growing wave of pressure to consider ESG initiatives, many of which may drive the returns they’re looking for in the coming decades.

For instance, students at many universities have been pushing endowment leaders to divest from fossil fuels. Here’s another idea endowments should consider: Invest in educational opportunities to give more people pathways to careers in venture.

In the venture world, far too few internship or fellowship opportunities exist for prospective VC investors to get hands-on experience learning the ins and outs of working in venture. This perpetuates the remarkably closed ecosystem of hiring in VC, where jobs are seldom even posted and warm introductions are practically essential.

Endowments are perfectly positioned to change this. By taking a partnership approach with VCs rather than a more transactional one simply as limited partners, endowments can accomplish several things at once.

They can continue to invest in the funds they think are the best investments; they can support and expand opportunities for those interested in working in venture, especially diverse individuals who may not have connections to VC firms; and they can set themselves up to have close relationships with those eager learners, some of whom may want those endowments to be LPs one day.

In many cases, this could also involve greater collaboration between endowments and career centers at universities, each of which may have existing relationships with VCs, whether on the funding or educational sides.

If endowments partner with VCs on these initiatives, they can help shape the programs to best serve the people in them. Among the internship and fellowship programs that do exist today, many are designed around having interns or fellows be a free (or underpaid) labor force for performing due diligence and scouting startups that VC firms may want to invest in.

While this may not be entirely without value for those participating, programs ought to start with a give-first approach whereby they are intentionally focused on teaching and supporting participants so that they can get broad exposure to the kinds of work VCs do and are able to spend time learning directly from investors.

Existing programs like BLCK VC’s Black Venture Institute, Recast Capital’s Enablement Program and VC Include’s fellowship for first-time fund managers offer great models of effective and inclusive venture education. And a program like the Black Venture Capital Consortium’s summer internship is exciting in the way it’s connecting undergraduate students at HBCUs to VCs for internships, but the kind of full alignment I’ve just described between endowments and VCs has the potential to create even better synergies for participant-first educational programs.

By working as partners on these educational programs, endowments and VCs can also start changing the makeup of venture capital to include investors from a variety of backgrounds. With 93% of venture dollars currently controlled by white men, the need for greater diversity in the industry could not be starker, and endowments committed to expanding the venture ecosystem are in an obvious position to be champions of these efforts.

This kind of partnership is a win-win situation for all involved. By supporting a path to greater diversity in venture, endowments and VCs can help usher in a new era for the industry that sees investors from a much greater variety of backgrounds identifying and backing startups that the old guard might never even come across or consider.

Endowments are well positioned to play such a long game, and the interests of all parties involved in these initiatives could not be better aligned.

November 19, 2021 0 comment
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Technology

Key executives resign after Pony.ai combines trucking and passenger car R&D units

by Blake November 6, 2021
written by Blake

Pony.ai, the self-driving startup that operates in both the U.S. and China, has lost at least two executives from its trucking team following the combination of the company’s passenger car and self-driving truck R&D teams.

The development, initially detailed by two sources familiar with the internal restructure that happened quietly in September, was later confirmed by Pony. The Toyota-backed startup said the restructuring was made because combining the teams would lead to more efficient outcomes.

However, the move has called into question Pony’s plans for commercially developing autonomous trucking technology, specifically in the United States. 

Frank (Zhenhao) Pan, one of the executives who recently resigned, was the chief technology officer for Pony’s trucking business. The team he led included senior engineers of the autonomous truck driving team in the U.S., which has dissolved in the recent restructure. At least five members on that team, which previously had 20 staff, have left the company, a person familiar with the departures told TechCrunch. The rest were transferred to other business lines within Pony, although a number of them have also expressed dissatisfaction about the reorg, the person said. 

Pan and another colleague, Youhan Sun, who used to lead planning and control for Pony’s trucking business in the U.S., left to start another self-driving truck company together, Qingtian Smart Trucking Technology. According to Tianyancha, a Chinese database that compiles business records, Zhenhao owns 82% of Qingtian and Youhan owns 18%.

Sun Haowen, former head of planning and control for Pony’s autonomous driving in China, also left following the merger, according to China’s LatePost. He has gone on to work at Qiangua Technology, a company that specializes in Level 4 autonomous trucking technology.

Pony.ai’s thwarted IPO

Until August this year, Pony was gearing up to go public in New York with a $12 billion valuation through a SPAC merger. The company put those plans on hold as it struggled to gain assurances from Beijing that it wouldn’t become the next target of a crackdown against Chinese technology companies going public in the U.S., Reuters reported. Pony says it’s an American company with headquarters in Silicon Valley. However, much of its operations, including all of its self-driving truck testing, take place in China, a country that exerts considerable regulatory power over autonomous vehicle companies.

Pony does have some operations in the U.S., notably in California, where it tests passenger cars equipped with autonomous vehicle technology. The company has been testing its AVs on public roads in California since 2017. It was even providing a drivered passenger service in Irvine, California until service was suspended due to the pandemic. The service should return in 2022, the company says.

Pony’s SPAC deal would have given the startup an additional $1.2 billion to play with, but since the listing was reportedly blocked, Pony has had to think a little differently about its finances and the allocation of resources, according to LatePost. Pony declined to comment on its IPO, but a lack of resources could be the reason the two R&D teams were combined. 

A short history of PonyTron

The company established a separate trucking division in 2020, which it branded PonyTron at the end of March. It was actively hiring for the division, Pony confirmed. The team had grown to about 100 people by September, according to LatePost. While PonyTron was growing fast, it still lagged in terms of total workforce compared to others in the self-driving trucks industry. TuSimple’s R&D team is about 1,000 people, for instance. 

Pony, while demonstrating potential, was still lagging in terms of resources. Now recruitment has slowed nearly to a halt and road tests for trucks based in the U.S. have been suspended, TechCrunch’s source confirmed.

Pony denied that it had intentionally slowed its hiring in trucking, saying it has enough staff and will continue to fill roles as needed. The company also said it has the same approximate headcount working on trucking and auto as before, with plans to continue to hire in trucking to support future growth. 

Divide and conquer?

The current trucking staff on the newly combined R&D team are mainly junior engineers, since most of the senior ones left, according to a person with knowledge of the matter. The source said at least some of the senior engineers believed strongly that smart trucking and passenger trucks should be separate, not combined. Many experts in the industry agree it makes more sense to train different models for different use cases. Passenger cars usually go to market as robotaxis, which are often trained to drive in urban environments. Trucks, which carry freight between cities, are often trained to drive on highways.

Some companies, like Aurora and Waymo, have been known to follow a similar approach to Pony and combine forces, saying experiences learned by one driver can benefit others. Others tend to focus on one or the other because they say it’s a faster and more direct route to market, which will allow for a better business and possibly room in the future to move into other markets. For example, Kodiak Robotics, TuSimple and Einride all work to solve the problem of highway driving, whereas companies like Motional, Cruise and Argo AI focus specifically on passenger cars and smaller delivery vehicles that are trained for urban autonomy.

“It all comes down to management because the technology behind them is similar,” a former Pony employee told TechCrunch. “From a purely technological point of view, passenger cars and trucks could be worked on together. But when a company reaches such a scale, I think there are considerable obstacles if the two are combined.”

“If you mix the technology, who is responsible for the product at the end of the day?” said the person who asked not to be named.

Pony said both its robotaxi and trucking operations have always included urban and highway use cases and that the company remains equally focused on global robotaxi and trucking, adding that the reorganization has not changed its go-to market in China, at least. 

“To increase our engineering efficiency — and recognizing the many overlaps between virtual truck driver and virtual auto driver, in both coding and testing, especially in China — we optimized our R&D processes,” a Pony spokesperson told TechCrunch. “We have the same approximate headcount working on trucking and auto as before, but the engineering process is now more fluid and integrated.”

The spokesperson went on to say Pony is continuing to invest in its trucking business, “and we have made significant progress on that front, which we hope to announce shortly.”

Pony is also still focused on scaling robotaxis into a commercial service beyond Irvine and into other parts of California. In May this year, Pony obtained a permit from the California Department of Motor Vehicles to test fully driverless AVs on public roads, and the company says it’s been testing both driverless and drivered AVs on public roads in the state. Meanwhile in China, Pony just got the OK to perform driverless testing on public roads in Beijing, something it’s been doing in Guangzhou, as well, as of this year. 

Update: The story was corrected to clarify that some members of Pony’s U.S. trucking team are staying at the company. 

November 6, 2021 0 comment
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Technology

Zuma takes in fresh capital to convert your next apartment tenant lead into a contract

by Blake October 14, 2021
written by Blake

Looking for a new apartment is either a leisurely thing to do or something that has to take place quite quickly. When you don’t reach anyone in the leasing office, you often move on to the next one on the list, even if it was one you would have considered.

Zuma wants to ensure that any reach out for information is answered in minutes versus days. Today, the company, which adds artificial intelligence to sales engagement, exited its beta phase with $6.7 million in seed funding led by Andreessen Horowitz.

The company was co-founded by CEO Shiv Gettu, a former real estate consultant, and president Kendrick Bradley, a former Boeing and SpaceX engineer who left his job in 2018 to work at a property management company. They both saw the pain points for real estate sales teams and together built a tech-driven Airbnb-like hospitality property company that grew to $2 million in revenue in nine months.

When the global pandemic hit, they had long-term lease commitments, but with business and leisure travel halted, they pivoted their company into a virtual leasing office using AI to automate the conversion process, which became Zuma, Gettu said in an interview.

He noted statistics that showed a majority of real estate leads tend to come in at night and on weekends, when leasing agents aren’t usually on property, and that response gap of waiting until the next business day can account for a decrease of 100 times after half an hour.

Zuma’s AI-powered agent, Kelsey, answers complex questions about a property as they come in, and via text message, to encourage any hot lead to become a booking customer, even outside of normal business hours. It also brings in a human-in-the-loop aspect, if the questions are outside the scope of Kelsey’s ability, to respond.

“We understood the value of leads and the importance of nurturing them,” Bradley told TechCrunch. “Text messages engage with prospects immediately. If you’re interested in an apartment, you might not hear back for 48 hours, but Zuma integrates with property management tools and when a lead inquires, Kelsey gives them information on the property and the policies with the idea of them then coming in to view the property and sign a lease.”

Since January, the company has grown revenue by 10 times and is working with customers like Bungalow.com, which see an average conversion rate increase of 2.1 times in 30 days and 35 times return on investment, while saving an average of 50% on sales staffing costs.

Joining Andreessen Horowitz in the investment were Y Combinator, Range Ventures, Liquid 2, Day One Ventures, Soma Capital and a group of individual investors, including Apartment List co-founder Chris Erikson, former Y Combinator COO Qasar Younis and Lambda School founder Austen Allred. The latest funding round gives Zuma a total of $7.2 million raised to date.

Gettu says the company has hit a good rhythm with its initial product, so the new capital will go into new features, hiring and expanding sales to capture the market. Zuma is also looking to implement its business model into other industries with sales teams, like healthcare, automotive, insurance, education and fashion.

“Zuma’s blend between human support and AI creates a magical conversation experience for prospective customers that drastically increases conversion,” Connie Chan, general partner at Andreessen Horowitz, shared in a statement. “The Zuma team has proven their impact for property management teams, and the sky’s the limit as this platform grows to serve and help scale any industry that has leads that require nurturing.”

October 14, 2021 0 comment
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Technology

How to implement an actionable data ethics framework

by Blake October 8, 2021
written by Blake

Did you know your company’s data privacy practices can be a competitive differentiator? Usually, we think of competitive differentiators around the level of service you provide, the quality of your products or even the price point for your solutions.

However, no matter the industry, if you participate in the ecosystem of personal data, how you handle that data could make or break your business — literally — which means it can also help set you apart from competitors.

Consumers today mistrust how companies use their data and will only share personal information for transactions they view as important, such as those in the healthcare or financial services industries.

But winning the trust of consumers often goes hand-in-hand with winning their business: 87% of surveyed U.S. consumers said they would not do business with a company if they had concerns with its privacy practices. Amid this lack of trust, companies like Google and Apple are taking proactive steps to position themselves favorably with consumers: Third-party cookies going by the wayside and the release of iOS 15 are two stark examples of this.

For other players in the data landscape, it’s critical to reevaluate your practices as well. Whether your company is just starting out or has an established market presence, there are specific actions you can take to position your company for success, and it all starts with developing and publishing a data ethics framework.

Assess how customers want their data treated

A data ethics framework is a set of guiding principles for how your company collects, stores, uses and deletes data. This framework will differ for each individual company based on the industry it sits in and the customers it interacts with, but at the most basic level, it must consist of what you believe and how you act.

The first step in creating this framework is understanding what the expectation is from your customers and data subjects around how they want their data treated. We call this the Platinum Rule: treating people’s data the way they want it to be treated.

What consents have they provided? Are there any gaps in how you communicate how their data is used? Do you have processes in place for not only ethically collecting data but deleting it as well?

Evaluate your privacy policies and the experience consumers have with them (i.e., if they’re easy to comprehend) to understand at a granular level how consumers want their data treated.

Hire a chief data ethics officer

Hiring a chief data ethics officer (CDEO) to steward the creation of a data ethics framework is also a key step. Unlike a chief data officer, who must manage data and draw business value from it, the CDEO is primarily responsible for ensuring data is used ethically by all employees and partners.

By dedicating a member of the executive team to this specific task, your company is showing that you’re not just talking about data ethics because it’s the right thing to do — you’re making an investment to ensure data ethics are upheld.

Part of the CDEO’s mandate will be to create the data ethics framework, but it shouldn’t just be up to them — your entire executive team, including the CEO, CISO, CMO, head of product and engineering, and chief data scientists must be involved. Each of these stakeholders plays a role in the data ecosystem and must be part of the development of data ethics principles so there’s buy-in from all parts of the organization. Privacy practices are a core concern that each of these players is typically involved with; now, they must be involved with data ethics as well.

Evaluate your organization’s data practices

When the team is assembled that will contribute to crafting your organization’s data ethics framework, it’s now time to get a granular understanding of your data inventory process: what you collect, how you collect it and where you store it.

This technical understanding of what you do with data is something your company should already understand from a legal perspective. Ensure that all stakeholders are clear and aligned with this process.

However, if processes must be changed, now is the time to do so. For example, if you review your privacy policies and realize they’re too lengthy, difficult to understand or something users just click through without absorbing the information, it may be necessary to redesign how you present privacy consent forms.

Rather than sharing a big block of text filled with legal jargon, consider a layered approach that uses colloquial language and visuals, organizing the information in a more digestible way. By presenting this information to users in a way they can understand, your company is on its way to operating more ethically.

Operationalize your data ethics framework

Now it’s time for your executive team to align on how your company acts and, at a philosophical level, what you want it to become or do — this is the basis of your framework.

You should outline specific actions your company takes to uphold ethical data practices today by publishing data ethics principles. But remember: The data landscape is constantly evolving, which means your data ethics framework should as well. Creating a set of guiding principles that can be revised and refined over time is key.

These principles must be disseminated to all internal and external stakeholders for your framework to take effect. Make prospective job applicants aware of your data ethics principles through the job description or other means so that before they even start working for your company, they understand how critical ethical practices are.

Once candidates are hired, ensure data ethics discussions are part of onboarding. Provide ongoing training on a company and department level and make data ethics a foundational matter of employee conduct. It’s not enough to just make the principles available to read — every employee from the CEO to interns should be accountable for ethical data practices.

Your partners, suppliers, data processors and customers should be aware of these practices as well. By making ethical data management part of any business discussion, you can set expectations and ensure your company aligns itself with other players in the industry who operate ethically. And when data ethics principles are readily available for any customer or partner to access, you’ll be operating in a transparent way, which demonstrates nothing nefarious is happening behind the scenes.

Don’t wait to get started

It’s never too late to create and implement a data ethics framework, but the best step a company can take is implementing this framework from the outset of the business.

For early-stage startups, this is good news — it can be very difficult to insert this framework into business functions that are already in motion. For more established brands, it may be trickier to implement, but the sooner you do, the better off your company will be.

Once a data ethics framework is in place, remember to continuously evaluate the accuracy and quality of your data. If you leverage outdated, incomplete or inaccurate data, you could risk losing customer trust, undermining all the work your company has done to operate more ethically.

With continuous improvement and accountability, businesses can win trust and be set up for long-term success.

October 8, 2021 0 comment
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Technology

Parker Conrad: ‘I like working with people who have a chip on their shoulder’

by Blake October 1, 2021
written by Blake

Roughly one month ago, we reported that Rippling, a SaaS company that makes employee data the focal point of a sprawling, multi-pronged offering, had raised $250 million in its latest round, led by Sequoia Capital. Last week, we learned more about what, exactly, persuaded investors to assign the five-year-old company a whopping $6.5 billion valuation.

On the same day of that announcement, we had an unexpected opportunity to sit down with Conrad in person at an event we were hosting in the city. We didn’t plan to interview him (a friend slated to do this fractured her arm ahead of their sit-down), but we thoroughly enjoyed the conversation, where we talked more about Rippling but also asked Conrad for his advice to entrepreneurs who have enjoyed extreme highs and lows, as he famously has.

Founders whose companies have floundered or who otherwise have lost control of what they were building might benefit from watching the interview. In the meantime, we’ve pulled out some highlights from the conversation, edited for clarity.

TC: Rippling is building what you call an employee system. In fact, the last time we spoke, you mentioned that unlike Salesforce, which ties a lot of business systems together around a common customer identify, Rippling makes employees the centerpiece of this unified schema. Where do you find the confidence to compare your company to a $300 billion outfit like Salesforce?

PC: People misunderstand, in my view, what Salesforce is because they think it’s a CRM system. I think Salesforce is really a system for managing business process and workflow across your company that happens to be built on this underlying foundation of customer data. And the thesis of Rippling, and the analogy to Salesforce, is that we think there exists within your company an entirely separate set of business process and workflow that requires a lot of the same tooling that you find in Salesforce — things like building workflow automations, for reporting and analytics, for policies and configurations, and things like that, but that it needs it to be built on a different underlying primitive. [We think] there’s this sort of bizarro world version of Salesforce where everything is re-centered around employee data. And that is really the internally-facing system to manage your company, as opposed to the externally-facing system that Salesforce is for managing a lot of your business process related to customers and sales and marketing and things like that.

You also say you are building this ‘compound model’ that involves a lot of separate businesses being built at once so that they can be integrated and bundled in different ways for your customers. You’ve argued that this model makes more sense than focusing more narrowly on one opportunity. But how replicable is this model for founders who don’t have the connections and resources that you do?

It’s something that I believe that almost no one else agrees with — that most of the conventional wisdom around building a company, which is that you should focus on one very narrow thing and do it extremely well — is probably now wrong. It’s how we’ve gotten into this problem that businesses have, where they now have a collection of 100 separate point solution products. The root of a lot of the irreducible crap work involved in running a company is often managing employee information across all these different systems.

The alternative, a compound startup, involves building multiple different products in parallel and usually allows you to solve a larger business process problem that stretches across a number of previously distinct business systems . . . Ten years ago, the big question that everyone had is ‘How many of these SaaS products can actually become billion-dollar companies?’ And the answer, it turned out, was every single one of them. [But] a lot of those focused opportunities are really picked over now [whereas] there are these undiscovered islands of product-market fit just beyond the horizon line if you’re willing to go out and try and build this much harder thing, which is a couple of interrelated products that work together seamlessly.

But you’re Parker Conrad, so you can raise capital, and you can also get founders whose companies perhaps floundered to come work for you and run these divisions. Is that really replicable?

So one thing: If you do companies that are building this way, you need to organize them slightly differently. One of the ways that we’re able to successfully build different products in parallel is by having more of a business unit structure, where [we hire] former founders to run specific product lines and build them and really run them as general managers. I think we now have 50 founders who work at Rippling in various different capacities.

[As for how we find those founders] I mean, I remember when I did my first startup. It was slow grinding failure for seven years, we could never raise any money from anyone, and when I left, it was impossible. I was looking for a job. I couldn’t find one. So I had to start a company instead. At the time, there were no specific skills I had. I was the founder of this company that had gone nowhere, that no one had ever heard of. I wasn’t really qualified to run any specific function. Now I think the world has changed a little bit. It’s much easier to find those types of jobs as a founder . . .

You also mentioned like, well, okay, you know, you [being Parker Conrad] can raise money to do something like this, but can other people? And I think they can. There is a lot of money in the market right now, and if you can paint a picture of a really ambitious idea, of what you want to do, there are people who will fund it, and you can raise a lot of money to go after it. [It’s also] easier to attract employees to a really big and ambitious vision.

You rose to fame with Zenefits. Things went wrong, which we’ve talked about a little bit in the past. I do want to ask how you went about those first investor meetings for Rippling, because you got right back out there. Were they difficult?

Actually, raising money for Rippling after Zenefits was not hard. There were investors who were extremely supportive. And I will be forever grateful to Y Combinator, Garry Tan and Initialized Capital, Mamoon at Kleiner Perkins, [and] a whole ton of seed investors who signed up immediately, like, I mean, no questions. Well, I think a lot of them did their own diligence about what had happened in Zenefits. And there was also obviously a set of investors that that wasn’t true for. And it was really just that there were enough of the people who were extremely supportive that it wasn’t an issue.

I read in a Forbes piece last year that right after Zenefits, you were binge watching “Star Wars.” But just for six weeks [were you laying low]. In the interest of helping others who may go through their own roller coaster ride, how did you pull yourself together and get back out there?

I’m still trying to figure that out. What it felt like to me when things went south — and one thing that I think not everyone realizes — is that there are people that have this entire institutional apparatus behind them, who have crisis PR firms and institutional backing and money. And then there was like, me, and I was hiding in my house, you know, watching “Star Wars” and trying to ignore the outside world and really not talking to anyone.

And it took a long time. I was under an enormous amount of restrictions over what I could even say about that experience. And because I wasn’t allowed to talk to people about this, there was a moment where I realized that the only way that I was going to talk to the larger tech community, to the media, to my extended friends and family, to my former colleagues, to talk about this experience, was to build this specific company and to turn it into something that would become hopefully a $100 billion outcome and that would force some kind of conversation or reassessment of this [past history]. So that was the thing that, for a long time, kind of got me out of bed in the morning. It was leading me to focus on building this business.

In that same article, Garry Tan said you’re a great founder because you have a chip on your shoulder. Does that resonate and, if so, is that because of what happened at Zenefits or does it date back even further?

Is this StrictlyVC of strictly therapy or whatever? [Laughs.] Yeah, no, I think I’ve probably always felt that way, even before Zenefits, and I like hiring people and working with people who also have a little bit of a chip on their shoulder. I think it works out better if you have a chip on your shoulder but also a sense of humor. If you just have a chip on your shoulder, maybe you’re kind of a prick. But people who have both those things can be a lot of fun to work with and often can really accomplish some awesome stuff, so those are the people who I like to spend time with.

You can check out the video to learn more, including whether Conrad views Workday as direct competition, and why some of the third-party companies whose software is getting pulled into Rippling might consider the company both friend and foe.

October 1, 2021 0 comment
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